Terms and Conditions

Shipping


ShowMeCables carries a full inventory of the products available through this web site, which enables us to ship most orders within 24 hours. All orders are shipped standard ground unless next-day or second-day service is specified on the order-shipping page. Both next- and second-day shipping methods are at higher rates than standard ground shipping. Orders are shipped Monday through Friday.

Payment


ShowMeCables accepts Visa, MasterCard, American Express, and Discover Electronically. We utilize a Verisign secure payment gateway. Terms are available for orders over $250 with an approved credit application. Please contact your Account Manager at 888-519-9505 for additional information.

Tax


Tax-exempt customers (resellers) must submit current tax-exemption forms to ShowMeCables to be exempt from Missouri sales tax. Please contact your Account Manager at 888-519-9505 for additional information


Return Policy

The Best Return Policy in the Industry!

Here at ShowMecables we offer the easiest and most flexible return policy in the industry. We want you to feel secure that your purchase is backed by the most customer focus cable distributor on the web. We are dedicated to ensure your satisfaction. The highlights of our policy:

Shipping Discrepancies

It is your responsibility to confirm that you received all of the items as indicated on your packing slip. Failure to report shipping discrepancies within five days prevents us from accurately problem-solving the issue, and variances reported after five days will not be credited regardless of circumstances

Order Fulfillment

Lead Times - In-stock orders will usually be shipped the same day, if the order is placed by 3 PM, CST. In some cases, we may even be able to get orders out as late as 5PM, CST. Out-of-stock, or custom items may require a lead time between 2 to 45 days. Please ask your sales representative.

All urgent orders MUST be confirmed by telephone or email, as to the availability of the item(s). SHOWMECABLES Inc. will not be held liable for damages caused by un-timely delivery of ordered items for any reason, within or outside of our control. For all urgent orders, the customer assumes all of the risk, regarding timely delivery of the product(s).

Damages for un-timely delivery of the product(s) will be limited to the remedies and/or warrantees offered by the carrier (United Parcel Service, or other).

Please note that our merchandise may ship from various different warehouses in the USA. Some orders may come from two, or more shipping locations. Each package will usually be marked with the order number (or your purchase number), on the label to identify the shipment. If you have not received your entire "ground" order within 5 working days, please inform us and we will track the package(s) for you.

Cables will not be considered defective if:

          1) The length tolerance is within minus ¼" or plus 2", for cables up to 3 feet.
          2) The length tolerance is within minus 2" or plus 6", for cables between 3 feet (plus) to 8 feet.
          3) The length tolerance is within minus 6" or plus 11", for cables over 8 feet.
          4) The cable passes the minimum standards for its type or category.
          5) The color is any shade or variation of the color ordered (no exact color matching).

Any damages or losses incurred during shipment should be reported to the ShowMeCables at once. All claims for product shortage or damage must be made within 1 day of receipt of shipment by fax, telephone, or email.  It is the responsibility of the customer to inspect all merchandise for any physical abnormalities, or obvious damage within 1 day of receipt of the merchandise.
 

Cancellations

If you wish to cancel, or change all or part of an order, we suggest that you call 1-888-519-9505, immediately to speak to a customer service agent. Once the order has left our warehouse, cancellations, or changes will be subject to a 25% re-stocking fee, plus shipping charges.

Custom Made Products: Once production has begun, the order cannot be canceled - No exceptions.

Warranty


ShowMeCables provides a lifetime guarantee against defects and labor on all custom and distributed cables. Please note that CUSTOM CABLE ASSEMBLIES ARE NON-RETURNABLE AND NON-CANCELLABLE. Warranties do not apply to damage from misuse or any consequential damages.
Other important policies include:

Opened electronic non-defective product is not available for return, exchange, or credit.

Many of our products carry Manufacturer's Warranty Only.

All other products, including network electronics, power protection and peripheral sharing products are covered by their manufacturer's warranty, which is subject to change without notice.

The following will apply to all warrantees:

This warranty does not extend to products, which have been subjected to neglect, accident, improper use or improper installation. This warranty does not cover damages from lightning, or electrical forces that exceed the standard range of operation.  It is the responsibility of the customer to inspect all merchandise for any physical abnormalities, or obvious damage, and report it to us within 1 day of receipt of the merchandise. This warranty is in lieu of any other warranties, expressed or implied, including but not limited to the merchantability or fitness for a particular purpose and of any other obligation or liability on the part of ShowMeCables. This warrantee covers defects in materials and /or workmanship only, and agree to remedy such defect at no charge provided the defective product is returned transportation pre-paid, to us. At our sole discretion, we will either repair, or replace the product, or refund the original purchase price. The warranty period begins on the date of delivery of the product(s). Before returning any product, the customer must first obtain an RMA number, and shipping instructions, from a customer service agent. Please see "(4) Authorized Returns" for more details regarding returning defective merchandise.
 


Limitation Of Liability

IN NO EVENT SHALL SHOWMECABLES, ITS SUBSIDIARIES OR AFFILIATES, OR THEIR RESPECTIVE PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, REPRESENTATIVES OR AGENTS (COLLECTIVELY, "ShowMeCables") BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES (INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, USE OR PROFITS), HOWEVER CAUSED, WHETHER FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE, AND WHETHER OR NOT SHOWMECABLES HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. YOU AGREE THAT ShowMeCables MAXIMUM LIABILITY ARISING FROM ANY PRODUCT SOLD BY SHOWMECABLES SHALL NOT EXCEED THE PRICE OF SUCH PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION'S LAW IS APPLICABLE TO THIS AGREEMENT.

Legal disclaimers

Seller hereby expressly disclaims all warranties either expressed or implied warranty of merchantability or fitness for a particular purpose. This disclaimer by the seller in no way affects the terms of the manufacturer's warranty, if any. Title to goods herein being purchased is retained by the seller until goods are paid for by the purchaser and at that time title passes to the purchaser. If goods herein being purchased are being purchased for purposes of export, purchaser must obtain from the federal government certain export documentation before shipping to a foreign country. In addition, manufacturers' warranties for exported goods may vary or even be null and void. If you have questions, please inquire. Any and all liability is only for the products purchased