Lead Times - In-stock orders will usually be shipped the same
day, if the order is placed by 5 PM, CST. Out-of-stock, or custom
items may require a lead time between 2 to 45 days.
SHOWMECABLES Inc. will not be held liable for damages caused by
un-timely delivery of ordered items for any reason, within or
outside of our control. For all urgent orders, the customer assumes
all of the risk, regarding timely delivery of the product(s).
Damages for un-timely delivery of the product(s) will be limited
to the remedies and/or warrantees offered by the carrier (United
Parcel Service, or other).
Please note that our merchandise may ship from various different
warehouses in the USA. Some orders may come from two, or more
shipping locations. Each package will usually be marked with the
order number (or your purchase number), on the label to identify
the shipment. If you have not received your entire "ground" order
within 5 working days, please inform us and we will track the
package(s) for you.
Cables will not be considered defective if:
- The length tolerance is within minus ¼" or plus 2", for cables
up to 3 feet.
- The length tolerance is within minus 2" or plus 6", for cables
between 3 feet (plus) to 8 feet.
- The length tolerance is within minus 6" or plus 11", for cables
over 8 feet.
- The cable passes the minimum standards for its type or
category.
- The color is any shade or variation of the color ordered (no
exact color matching).
Any damages or losses incurred during shipment should be
reported to the ShowMeCables at once. All claims for product
shortage or damage must be made within 1 day of receipt of shipment
by fax, telephone, or email. It is the responsibility of the
customer to inspect all merchandise for any physical abnormalities,
or obvious damage within 1 day of receipt of the merchandise.
If you wish to cancel, or change all or part of an order, we
suggest that you call 1-888-519-9505, immediately to speak to a
customer service agent. If the order has not been shipped we will
be happy to correct, change or cancel the order per your
instructions. In the case of an order that has already been
shipped, we will follow our no hassle return policy.
Custom Made Products: Once production has begun, the order
cannot be canceled - No exceptions.
Shipping Terminology
- Next Day Early AM - Will be delivered by 8:30 am the next
morning after shipping of order, only available in metropolitan
areas.
- Next Day Air - Will be delivered by 10:30 am in metropolitan
areas, and by 4:30 pm in rural areas the next business day after
shipping of order.
- Next Day Air Saver - Will be delivered by 4:30 pm the next
business day after shipping of order.
- 2nd Day Air - Will be delivered by the end of the 2nd business
day after shipping of order.
- 3rd Day Air - Will be delivered by the end of the 3rd business
day after shipping of order.
- Ground 3-5 Day - Will be delivered within 3-5 business days
after shipping of order.
- Economy Ground 5-7 Day - Will be delivered within 5-7 business
days after receipt of order, the US Postal Service, no tracking
information is available.
- International Shipping - ShowMeCables will ship
internationally. Our site will automatically produce shipping rates
for Canada and Mexico. If you desire shipment to other countries,
please call us to quote shipping costs. Please also note that the
customer is responsible for all tariffs and/or taxes that are
assessed by the United States or the country of shipment.
It is your responsibility to confirm that you received all of
the items as indicated on your packing slip. Failure to report
shipping discrepancies within five days prevents us from accurately
problem-solving the issue, and variances reported after five days
will not be credited regardless of circumstances.
Please feel free to select Customer Pick-Up when checking out.
There are no shipping charges and your order will be waiting for
you when you arrive at our location. Please call ahead to ensure
the order is ready to be picked up.
ShowMeCables accepts Visa, MasterCard, American Express, PayPal,
and Discover Electronically. We utilize a Verisign secure payment
gateway.
ShowMeCables gladly extends term and accepts purchase orders
(POs) with the following general guidelines:
- Government agencies, universities, hospitals, and other public
institutions are free to submit purchase orders without any credit
review.
- Companies and Corporations must submit a credit application.
- There is a $100 minimum for all purchase orders.
- To place your order, check out as usual and select "Purchase
Order" as your payment method. Then fax your purchase order to
1-888-519-9515
ShowMeCables is happy to accept wire transfers as payment for
your order. Please continue check out after selecting wire transfer
in the payment option area of the checkout page.
The order will be submitted and will be on a ship wait
status until the wire is confirmed. We will call you when the wire
is completed.
Our Wire Information is:
Commerce Bank
1699 Clarkson Road, Chesterfield, Missouri 63017 United States
If you have further questions or wish to place an order, please
contact your Account Manager directly at our toll-free line:
1-888-519-9505
We do not charge sales tax for orders being sold or shipped
outside the state of Missouri. If you are a state or local
government, federal agency, or public school: You do not need to
fill out this form.
If your organization is not mentioned above and desires tax
exempt status on our site: We need a current IRS 149 Tax Exempt
Form.
Below is a link to Form 149. Please complete the form and fax it
to 888.519.9515
Click here to
download Form 149 (18.1kb).
Once received, we will designate your account as tax exempt.
Please continue with order process, your order will not include
tax.
Please contact your Account Manager at 888-519-9505 for additional
information.
Here at ShowMecables we offer the easiest and most flexible
return policy in the industry. We want you to feel secure that your
purchase is backed by the most customer focus cable distributor on
the web. We are dedicated to ensure your satisfaction. The
highlights of our policy:
- 90 day "no questions" return period from purchase.*
- No restocking fees on returns*
- No need for RMA numbers or calling us to set up a return…just
send it back to Linda…she will refund 100% of the price of the
product to you!
*Our No Risk Return policy follows the following terms
and conditions
If you are not completely satisfied with your purchase,
ShowMeCables offers a 90 day right of return on most items subject
to the terms and conditions identified below.
To return an item, please ship the item back to:
ShowMeCables
18079 Edison Ave
Chesterfield, MO 63005
Please enclose a copy of your order or your packing slip. Your
RMA number is your order number. There is no need to call us to
alert us to your return and get an RMA number.
Defective Products: Within 90 days all defective products can be
returned. SMC will pay for return of the product. We will either
refund your money or replace the item at the customer's
discretion.
Return freight is the responsibility of the customer, excluding
defective products or SMC errors. We recommend that you insure the
package, as you are responsible for risk of loss on all returned
packages. We also recommend that you make sure you pack the carton
properly for return, as ShowMeCables will not issue credit for
product damaged en route back to us due to poor shipping
practices.
Returned product must be clean, undamaged, and complete with all
manuals, accessories, and documents and packaging. The items must
be in a resalable condition free of any non-removable labels or
writing on the product or product packaging, and the UPC code must
be intact for you to receive credit. The product must also have
with it upon return to us a copy of the original invoice or packing
slip, and the appropriate RMA paperwork must be completed and in
our possession (preferably with a copy enclosed in the box upon
return). Products that are received by us that do not meet these
conditions will be subject to handling charges and/or will not be
processed as returns, and we will attempt to contact you to
determine the disposition of these goods prior to their disposal.
All items must be returned in a "re-sellable" condition.
"re-sellable" condition is solely determined by
Showmecables.com.
For products sold by ShowMeCables for other manufacturers, your
return rights for non-defective items are subject to the rules of
that manufacturer. If that manufacturer does not allow for returns
on opened items, there is no provision for return to ShowMeCables
(except in cases of manufacturer defects, which may be covered
under a manufacturer's warranty). If that manufacturer allows
returns but charges restocking fees, their fees will be applied.
Most manufacturers only allow returns within 30 days, so you must
process returns of products from other manufacturers back to us
within 20 days of the original invoice date to allow us 10 days to
process the return internally, and failure to do so will negate
your right of return to us.
Bulk Cable that is cut to customer specified lengths is not
returnable.
Custom cables and other build-to-order products are
non-cancelable and non-returnable. All custom cables are guaranteed
to be free of defect in workmanship or components, but are not
guaranteed for fit of purpose to the application. In cases where
the customer has provided a configuration we do guarantee that the
construction of the cable matches the customer-provided
specification. Cables deemed defective will be replaced or repaired
at our sole discretion. Custom cables that were ordered incorrectly
may be returned for rework at a charge, please realize that the
turnaround of these items is subject to our production schedule,
and expedite fees may be necessary to provide immediate repair or
replacement.
ShowMeCables reserves the right to authorize product returns
beyond 90 days from the invoice date in some cases. If the product
is accepted after 90 days, credit will be issued toward FUTURE
PURCHASES ONLY.
All credits from RMAs must be used within one calendar year of
issue.
ShowMeCables employs Verisign Extended Validation SSL
Certificates. VeriSign Extended Validation (EV) SSL Certificates
meet the highest standard in the Internet security industry for Web
site authentication as required by CA/Browser Forum. EV SSL
Certificates give high-security Web browsers information to clearly
display a Web site's organizational identity. The high-security Web
browser's address bar turns green and reveals the name of the
organization that owns the SSL Certificate and the SSL Certificate
Authority that issued it. The green bar shows site visitors that
the transaction is encrypted and the organization has been
authenticated according to the most rigorous industry standard.
We utilize McAfee HACKER SAFE. ShowMeCables is tested and
certified daily to pass the McAfee Secure Security Scan. To help
address concerns about hacker access to confidential data, the
"live" McAfee Secure mark appears only when a web site meets the
McAfee Secure standard.
Research indicates sites remotely scanned for known
vulnerabilities on a daily basis, such as those earning McAfee
Secure certification, can prevent over 99% of hacker crime.
We have been certified by the Better Business Bureau. This
yearly certification demonstrates ShowMeCables commitment to
excellent customer satisfaction and our consistent policies on
managing customer issues.
Show Me CablesSM has created this privacy statement
in order to demonstrate our firm commitment to privacy. The
following discloses our information gathering and dissemination
practices for this web site: www.showmecables.comSM.
All content included on this site, such as text, graphics,
logos, buttons, icons, images, audio clips, and software is the
property of Integrated Network Cable, Inc. or its content supplier
and protected by U.S. and international copyright laws. The
compilation (meaning the collection, arrangement, and assembly) of
all content on this site is the exclusive property of Integrated
Network Cable, Inc. and protected by U.S. and international
copyright laws. All software used on this site is the property of
Integrated Network Cable, Inc. or its software suppliers and
protected by U.S. international copyright laws. The content and
software on this site may be used as an online resource. Any other
use, including the reproduction, modification, distribution,
transmission, republication, or display of the content on this site
is strictly prohibited.
This site or any portion of this site may not be reproduced,
duplicated, copied, sold, resold, or otherwise exploited for any
purpose that is not expressly permitted by Integrated Network
Cable, Inc.. Integrated Network Cable, Inc. and its affiliates
reserve the right to refuse service, terminate accounts, and/or
cancel orders in its discretion, including, without limitation, if
Integrated Network Cable, Inc. believes that customer conduct
violates applicable law or is harmful to the interests of
Integrated Network Cable, Inc. and its affiliates.
Your privacy is important to us. To better protect your privacy
we provide this notice explaining our online information practices
and the choices you can make about the way your information is
collected and used. To make this notice easy to find, we make it
available on our homepage.
The Information We Collect:
This notice applies to all information collected or submitted on
the www.showmecables.comSM website. On some pages, you
can order products, make requests, and register to receive
materials. The types of personal information collected at these
pages are:
- Name
- Address
- Email address
- Phone number
- Credit/Debit Card Information
On some pages, you can submit information about other people.
For example, if you order a gift online and want it sent directly
to the recipient, you will need to submit the recipient's address.
In this circumstance, the types of personal information collected
are:
- Name
- Address
- Phone number
In order to place an order on this website, a user must first
complete the registration form. During registration users are
required to give their contact information (such as name and email
address). This information is used to contact users about the
services on our site for which they have expressed interest. There
are also unique identifiers (such as customer number) that are not
required, but requested so we can provide a more personalized
experience on our site. Registration is also required for "reseller
access" to our site, which features information pertinent to
resellers and requires the mailing, emailing, or faxing of a valid
reseller certificate. Acceptance of reseller registration is not
guaranteed, and is up to the discretion of Show Me Cables and its
agents.
We request information from the user on our order form. Here a
user must provide contact information (like name and shipping
address) and financial information (like credit card number,
expiration date). This information is used for billing purposes and
to fill customer's orders. If we have trouble processing an order,
this contact information is used to get in touch with the
customer.
Session date is data stored in the user's internet cache
containing information about the user. Usage of session data is in
no way linked to any personally identifiable information while on
our site. Once the user closes their browser, the session data
simply terminates. For instance, by setting session data on our
site, the customer would not have to log in a password more than
once, thereby saving time while on our site. Session data can also
enable us to track and target the interests of our users to enhance
the experience on our site.
We use IP addresses to analyze trends, administer the site,
track user's movement, and gather broad demographic information for
aggregate use. IP addresses are not linked to personally
identifiable information. Periodically these log files are
deleted.
We partner with other outside parties to provide specific
services (i.e. credit card processing). When the user signs up for
these services, we will share names, or other contact information
that is necessary for the third party to provide these services.
These parties are not allowed to use personally identifiable
information except for the purpose of providing these services.
This web site contains links to other sites. Please be aware
that we (Show Me Cables) are not responsible for the privacy
practices of such other sites. We encourage our users to be aware
when they leave our site and to read the privacy statements of each
and every web site that collects personally identifiable
information. This privacy statement applies solely to information
collected by this Web site.
From time-to-time our site requests information from users via
surveys or contests. Participation in these surveys or contests is
completely voluntary and the user therefore has a choice whether or
not to disclose this information. Information requested may include
contact information (such as name and shipping address), and
demographic information (such as zip code, age level). Contact
information will be used to notify the winners and award prizes.
Survey information will be used for purposes of monitoring or
improving the use and satisfaction of this site.
This website takes every precaution to protect our users'
information. When users submit sensitive information via the
website, the information is protected both online and off-line.
When our registration/order form asks users to enter sensitive
information (such as credit card number and/or social security
number), that information is encrypted and is protected with the
best encryption software in the industry - SSL. While on a secure
page, such as our order form, the lock icon on the bottom of Web
browsers such as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked, or open, when users are
viewing non-secure documents. To learn more about SSL, visit
http://www.verisign.com.
While we use SSL encryption to protect sensitive information
online, we also do everything in our power to protect
user-information off-line. All of our users' information, not just
the sensitive information mentioned above, is restricted in our
offices. Only employees who need the information to perform a
specific job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable
information. Our employees must use password-protected
screen-savers when they leave their desk. When they return, they
must re-enter their password to re-gain access to customer
information.
If you have any questions about the security at our website, you
can send an email to sales@showmecables.com.
We send all new members a welcoming email to verify username.
Established members will occasionally receive information on
products, services, special deals, and a newsletter. Out of respect
for the privacy of our users we present the option to not receive
these types of communications. Please see our choice and opt-out
below.
You can access all your personally identifiable information that
we collect online and maintain by (contact our sales department at
888-519-9505 or sales@showmecables.com to
review or correct your information). We use this procedure to
better safeguard your information.
You can correct factual errors in your personally identifiable
information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take
reasonable steps to verify your identity before granting access or
making corrections.
Users who no longer wish to receive our newsletter or
promotional materials may opt-out of receiving these communications
by replying to unsubscribe or remove in the subject line in the
email or email us at sales@showmecables.com.
If we decide to change our privacy policy, we will post those
changes on our homepage so our users are always aware of what
information we collect, how we use it, and under circumstances, if
any, how we disclose it. If at any point we decide to use
personally identifiable information in a manner different from that
stated at the time it was collected, we will notify users by way of
an email. Users will have a choice as to whether or not we use
their information in this different manner. We will use information
in accordance with the privacy policy under which the information
was collected.
If you have any questions about this privacy statement, the
practices of this site, or your dealings with the website, you can
contact
Webmaster
Show Me Cables
18079 Edison Ave
Chesterfield, MO 63005
ShowMeCables provides a lifetime guarantee against defects and
labor on all custom and distributed cables. Please note that CUSTOM
CABLE ASSEMBLIES ARE NON-RETURNABLE AND NON-CANCELLABLE. Warranties
do not apply to damage from misuse or any consequential
damages.
Other important policies include:
- Opened electronic non-defective product is not available for
return, exchange, or credit.
- Many of our products carry Manufacturer's Warranty Only.
- All other products, including network electronics, power
protection and peripheral sharing products are covered by their
manufacturer's warranty, which is subject to change without
notice.
The following will apply to all warrantees:
This warranty does not extend to products, which have been
subjected to neglect, accident, improper use or improper
installation. This warranty does not cover damages from lightning,
or electrical forces that exceed the standard range of operation.
It is the responsibility of the customer to inspect all merchandise
for any physical abnormalities, or obvious damage, and report it to
us within 1 day of receipt of the merchandise. This warranty is in
lieu of any other warranties, expressed or implied, including but
not limited to the merchantability or fitness for a particular
purpose and of any other obligation or liability on the part of
ShowMeCables. This warrantee covers defects in materials and /or
workmanship only, and agree to remedy such defect at no charge
provided the defective product is returned transportation pre-paid,
to us. At our sole discretion, we will either repair, or replace
the product, or refund the original purchase price. The warranty
period begins on the date of delivery of the product(s). Before
returning any product, the customer must first obtain an RMA
number, and shipping instructions, from a customer service agent.
Please see "(4) Authorized Returns" for more details regarding
returning defective merchandise.
IN NO EVENT SHALL SHOWMECABLES, ITS SUBSIDIARIES OR AFFILIATES,
OR THEIR RESPECTIVE PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES,
SHAREHOLDERS, REPRESENTATIVES OR AGENTS (COLLECTIVELY,
"ShowMeCables") BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES (INCLUDING BUT NOT
LIMITED TO, LOSS OF DATA, USE OR PROFITS), HOWEVER CAUSED, WHETHER
FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE, AND WHETHER OR
NOT SHOWMECABLES HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH
DAMAGES. YOU AGREE THAT ShowMeCables MAXIMUM LIABILITY ARISING FROM
ANY PRODUCT SOLD BY SHOWMECABLES SHALL NOT EXCEED THE PRICE OF SUCH
PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF
EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE MAY NOT
APPLY TO YOU TO THE EXTENT SUCH JURISDICTION'S LAW IS APPLICABLE TO
THIS AGREEMENT.
Seller hereby expressly disclaims all warranties either
expressed or implied warranty of merchantability or fitness for a
particular purpose. This disclaimer by the seller in no way affects
the terms of the manufacturer's warranty, if any. Title to goods
herein being purchased is retained by the seller until goods are
paid for by the purchaser and at that time title passes to the
purchaser. If goods herein being purchased are being purchased for
purposes of export, purchaser must obtain from the federal
government certain export documentation before shipping to a
foreign country. In addition, manufacturers' warranties for
exported goods may vary or even be null and void. If you have
questions, please inquire. Any and all liability is only for the
products purchased.